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Contact jaxBay

For a fast response, call us during business hours. You can also fill out the contact form below or send us an email, and we’ll typically respond within one business day.

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Get In Touch

Connecting with our team at JaxBay Apartments is simple and welcoming. If you’re exploring a comfortable, quiet home in Jacksonville, we invite you to get in touch so we can answer questions about floor plans, current availability, and move-in details. Our responsive on-site staff are dedicated to making the leasing process smooth, from initial inquiries through the keys at move-in. We promise timely replies within one business day and, for urgent needs, after-hours support to ensure you’re never left waiting. You can call during office hours, email us, or stop by the community at 3857 Pritmore Road to chat in person. Whether you’re scheduling a tour, submitting an application, or just gathering information about neighborhood amenities, we’re here to help you feel at home as quickly and easily as possible.

On-Site Management

Connect with JaxBay’s on-site management for inquiries, payments, or service requests. Visit 3857 Pritmore Rd or email us.

24/7 Emergency Maintenance

Call our emergency maintenance line 24/7. Technicians respond to leaks, outages, heating or cooling failures, or lockouts.

Move-In Inquiries Services

Contact the Leasing Office for move-ins, renewals, floor plans (studio, 1BR, 2BR) and pricing. Located at 3857 Pritmore Rd.

Pet-Friendly Living

JaxBay pets: Cats and dogs welcome (up to two per apartment). Breed restrictions apply. Pet stations nearby; staff can answer policy questions.

Frequently Asked Questions

FAQs cover leasing, required documents, and move‑in timelines. Our streamlined process, clear income rules, and private entrances simplify moving in. Other topics: parking, pets, laundry, maintenance, renewals, upgrades, and transfers. We offer transparent pricing, well‑kept homes, friendly management, and easy access to Mandarin’s parks, shops, and schools so JaxBay feels like home.

Our leasing office is located at 3857 Pritmore Road in Mandarin (Sunbeam area). On-site management maintains normal office hours from 9am to 5pm and offers after-hours phone access for urgent matters. For true emergencies we provide 24-hour on-call maintenance. Non-urgent inquiries are handled promptly by staff during business hours; call the office or use the website contact form for the fastest response.

To schedule a tour, contact our leasing office by phone or the online contact form. We arrange in-person tours by appointment, including evenings or weekends when available. Tours highlight single-story floor plans, private entrances, front-door parking, and updated units. Please share preferred dates, unit type, and pet needs so management can confirm availability and reserve your visit.

No — we offer virtual consultations and self guided tours on request. Contact the leasing team via phone or the website with your floor plan preferences and preferred times; staff will arrange self guided or guided walk-through. Styles Property Management, newly managing JaxBay, aims to respond promptly and typically confirms virtual appointments within one business day.

Emergency maintenance is available 24 hours a day via our on-call line for urgent issues. For non-emergencies, submit a maintenance request through the office, phone, or portal; on-site staff are trained to address concerns promptly. While response times vary by issue, urgent items receive immediate action and routine requests are scheduled and addressed quickly during business hours.

Bring a government ID, proof of income (pay stubs or offer letter), rental history or references, and pet records if applicable. Be prepared to complete an application and pay any application fee. Leasing staff will review lease terms, security deposit requirements, available floor plans, and move-in timelines. Sharing unit preferences ahead of time speeds up the process.

JaxBay Apartments sits at 3857 Pritmore Road in Mandarin (Sunbeam area), near Sunbeam Road and Old St. Augustine Road with quick access to I-295. The community features private front-door parking and ample unassigned parking with re-striped spaces for convenience. Its single-story design eliminates shared stairwells; parking directly in front of units supports easy arrivals and departures.

After-hours contact is available for urgent matters via our dedicated phone line; call the emergency number provided by the leasing office for immediate help. For non-urgent issues outside office hours, leave a voicemail or submit a request through the resident portal or website; management will follow up during the next business period. 24-hour on-call maintenance covers true emergencies.

We recommend booking tours in advance to guarantee staff availability and the right unit type. Walk-ins may be accommodated when the leasing office is open, but appointments ensure a focused visit and safe access to specific units. Appointments also allow staff to prepare information about amenities, pricing, renovations, and pet rules.

To check application status, call the leasing office with your name and application date or use the online application portal if provided. Management (now under Styles Property Management) will confirm receipt, any outstanding documents, and expected processing timelines. Staff aim to update applicants promptly and will notify you of approval, required deposits, and next steps for lease signing and move-in.

For billing questions or to submit rent, contact the leasing office or use the resident payment portal if available. Management can provide accepted payment methods, mailing instructions, and drop-off procedures. If you have billing disputes or need payment arrangements, speak with on-site staff; Styles Property Management emphasizes clear communication to resolve resident billing concerns quickly.

Tour • explore • move in

Don’t see your question here? Feel free to call us at (904) 298-7098 – we’re happy to help!

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Our Residents Love Us, so will you!

Residents describe Regal Court as a polished retreat that still feels like home—highlighting the gated entry, resort-style pool, and bright, newly renovated interiors with spacious walk-in closets. They praise an attentive, bilingual on-site team for fast, friendly maintenance and the convenience of online rent and a responsive resident portal. Remote workers value the clubhouse and community Wi-Fi, and our Dallas Midtown location keeps parks and daily essentials within easy reach. Again and again, themes of safety, style, and neighborly connection emerge—setting the stage for the reviews ahead.

Schedule Your Tour at JayBax Today

Tour JayBax and see easy, comfortable living. Single-story homes in Mandarin with private entrances, front-door parking, and updates. Calm, resident-focused community with responsive care and quick access to Sunbeam Road, schools, parks, and shopping.

Book Your Tour Today available floor plans